Queens Nail

Reviews (84 on Google)

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  bariya hussain3 months ago

  WORST PLACE EVER!! Horrible customer service. If you can’t accommodate walk-ins, don’t take them. The technician walked away in the middle of my manicure, and after sitting there waiting, I asked to have the unfinished nails removed. They still charged me because they claimed “one hand was done.” Completely unprofessional and a waste of time.

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  Jeffrey C. Hoos DMD4 months ago

  Last minute …….mani - pedi for a man Jenny was very efficient. I like that and i was shocked when she got down to tie my shoes for me Not fancy but very clean and EASY Thanks

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  Sara Cerrone2 years ago

  I live within walking distance of Queens Nails but had never been there until recently. I was in a rush and needed to remove old gel nail polish, so I called ahead to see if they could squeeze me in. They said yes, as they only had one other customer. Upon arrival, I explained that I was in a hurry and only needed the gel polish removed, possibly with a clear coat if there was time. The man began removing the polish and then started filing my nails, despite me saying I didn't have time for that. I repeatedly asked how much it would cost, but received no answer until the fifth time, when he said $15. I was shocked that it cost $15 just to remove gel polish, especially since he only used a buffer tool. He explained it was $10 for gel removal (which took a minute) and $5 for filing, which I had specifically asked him not to do. When I questioned how a regular manicure also cost $15, they gave unclear reasons. Adding to my frustration, I was going to go with my best friend to get my gel polish off yesterday, but I didn’t have time. She went to a high-end nail salon in Milford, and they didn’t charge her a single dollar to remove the gel. I've never left a negative review before as I believe in supporting small businesses, but this experience felt like a complete rip-off. Five minutes of work to buff off the gel shouldn't cost $15. I won't be returning and advise others to clarify prices upfront to avoid similar issues.

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  Natasha Romanova4 years ago

  I was very disappointed that they didnt clean my cuticle..also did a sloppy job. Then I went back 2 days ago (six months later). This is what I got. They didnt even scrub and moisturize. $40.00? A six year old could have done better.

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  Syleesia Templemona year ago

  Visited for the first time today. The service was good with the exception of 1 nail... that's a little distorted in shape..I didn't get to mention because I was distracted on a conversation about the gratuity...although I'm a fan on providing gratuity for exceptional service... I don't think it should be a forced business practice... I began to leave a tip and then was told my tip was not accepted it had to be a certain amount...(by percentage) by my observation I saw other customers leaving what they wanted with no rejection. I've never been told what I have to do with my own money that I earn... although good business for nail service...it a customers choice/not forced.. ( or it wouldn't be a gratuity/nor mandatory.. very rude... to some cultures it is rude..and some it's not but give a person a chance as first time customer to provide... leaves a sour taste in my mouth... you wonder if you're just the pick of the day that this happens to ocassionally.

Showing the 5 reviews Google marks as most relevant, of 84. Read all on Google.

Location

1357 New Haven Ave, Milford, CT 06460, USA Get directions