Franklin Nails

Reviews (116 on Google)

• O

  Outayel B4 months ago

  The technicians here do incredible nail art. They are creative and very patient with designs. My nails looked absolutely stunning afterward. I received many compliments from friends.

• T

  Tina McKinney5 years ago

  I originally gave 2 stars because my first time a lady who did not say her name did a horrendous job on my nails. She burned my cuticles, used to much glue and none of the nails were uniform and it started snapping off by the next day. After telling the owners trying to get a refund they persuaded me into allowing Poa the female owner to redo my nails and she did fantastically I couldn't of been happier with the corrected outcome. I have been informed the first woman to do my nails is not present to any more so don't be scared to come in and get done up!. The corrected nails are in the pics with yellow flowers. Nearly 2 weeks later.

• J

  Julie Duncana year ago

  I have been going to Franklin Nail n Hillsboro Rd for 20 years! They are the best! Nothing better than sitting in the massage chair and soaking my feet in warm water and getting the full pedicure treastment with my favorite Big Apple Red on my toes and my favorite manicure in Bubble Bath Gel nail!

• c

  ctrygrl3a year ago

  I've been going to this nail salon for many, many years for pedicures. But on Nov. 15, I decided to use my birthday money and get a dip polish for the first time since my husband and I had an anniversary dinner that night. I was told by one employee that it was $50 and that it's better than the regular polish because it will last 4-6 weeks. A customer even agreed. But then another employee who didn't speak much English told me the price was $60. She made me pay first which I thought was kind of weird and I added $12 for the tip. I had no polish on my nails so they only needed a shorter cut. But she was so sloppy and very quick. She only used the exfoliating gel on my left hand. She took a personal phone call and was distracted. Since I had never had a dip polish before, I didn't know what to expect as far as the dip and sloppy work goes. I also noticed that the customer next to me who also got a dip polish got to pay afterwards. You can imagine my anger only 5 days later when my nails and cuticles already started looking horrible! The lady who did my nails obviously did an extremely poor job and it was NOT worth $72! I won't be going back to this nail salon for my pedicures anymore. Writing this review, just 11 days after getting the dip polish, I'm seriously thinking about wearing gloves at Thanksgiving because they're only going to get uglier and uglier. I'm angry and very upset about this. $72 for a manicure that only lasts 5 days is ridiculous!! They weren't even smooth right after because I kept snagging my shirt in the parking lot! The owner has always been nice, but I doubt she'll reach out to make this right. I won't be returning. The reason I'm finally leaving this review is because I'm livid. I don't pamper myself often, but I spent a lot of money that morning getting my hair done for the first time since Covid and decided to finally get a manicure too since it was a special occasion. This photo shows that the $72 was a complete waste of money! Again this is only 11 days later. I'm ticked off because every time I scratch my head or put my hair up now, I yank out strands of hair. Hair keeps getting caught where the polish has lifted off my nails! You can clearly see that they're not even shiny in places anymore and have even started to chip. I'm very disappointed that Tina hasn't reached out to make this right because for years I always believed she was professional.

• S

  Sasha Shuff4 years ago

  I had dip nails I wanted to remove for a natural no polish buff to give my nails a breather. Normally, they lightly sand the top of each dip nail, put cotton soaked acetone, foil, plastic wrap and a hot towel and wait for 15 or so minutes. She only put plastic on one hand, no towel and removed after a few minutes and wanted to sand it off. I asked her just to wait that I didn’t want the damage from the drill. She put foil back on but then again after just a few minutes removed the foil and started drilling again. I asked her not to and she stopped and changed the drill head and continued anyway. I gave up. Then the scrub came and was so hard my hands still sting. The lotion massage was 60 seconds. But the worst was leaving and realizing there was still a thin layer of dip remaining which was now chipping off. Could have done better, less damaging removal myself at home but wanted some pampering. Money, time wasted and more stress on nails. Look elsewhere. This place isn’t what it used to be.

Showing the 5 reviews Google marks as most relevant, of 116. Read all on Google.

Location

595 Hillsboro Rd, Franklin, TN 37064, USA Get directions